Each item is made to order to ensure quality and reduce waste. All products are fulfilled by our trusted partners and shipped directly to you.
Processing Time
All orders are processed within 2–5 business days. Because our items are custom printed, this timeframe includes production before shipping.
Shipping Carriers
Orders are shipped via reliable carriers selected by our fulfillment partners based on your location and product type:
• USA Orders: USPS, UPS, FedEx, or DHL Express
• Canada Orders: Canada Post or UPS
• International Orders: Trusted regional and international carriers
Shipping Times
• USA & Canada: 5–12 business days
• International: 7–21 business days (varies by location)
Please note: Delivery times are estimates and may vary due to customs, postal delays, or holidays.
Shipping Costs
Shipping is calculated at checkout based on your location, item quantity, and fulfillment center.
We occasionally offer free shipping promotions — check our homepage or subscribe to our newsletter to stay updated.
Order Tracking
Once your order ships, you'll receive a tracking number by email.
Tracking may take 24–48 hours to update. If your items are fulfilled at different locations, they may ship separately.
Wrong Address Disclaimer
Please double-check your shipping address before placing your order.
We are not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your order hasn't arrived within 30 days, contact us at petalmurti@gmail.com and we’ll gladly help track it or arrange a replacement if necessary.